1. Seller
The Sakura Dept. website is operated by Jacobs Food SRL, Avenue de la Couronne 321, 1050 Ixelles, Belgium, company number 1030.504.739, VAT BE 1030.504.739, email sakuradept79@gmail.com.
2. Scope
These terms apply to every order placed on the website. By confirming your order, you accept them.
3. Products and prices
Prices are shown in euros, all taxes included. Shipping costs are shown before payment. Photos are as accurate as possible; slight colour differences may occur depending on your screen.
4. Order and payment
The order is confirmed once payment has been received in full. Payment is secure and processed by Shopify and its payment partners. A confirmation email is sent to you.
5. Delivery
Delivery times, zones and costs are detailed on our Shipping page.
6. Right of withdrawal and returns
You have 14 days after receipt to withdraw. The details are set out on our Returns & refunds page.
7. Legal guarantee
All our products are covered by the 2-year legal guarantee of conformity provided for by the Belgian Code of Economic Law.
8. Personal data
Your data is used only to process your order and keep you informed. See our privacy policy.
9. Disputes
These terms are governed by Belgian law. In case of disagreement, please contact us first at sakuradept79@gmail.com. You can also contact the Consumer Mediation Service (mediationconsommateur.be).