Refund policy

Right of withdrawal: 14 days

You have 14 days from the day you receive your order to change your mind, without having to give a reason.

How to return an item

Let us know at sakuradept79@gmail.com with your order number and the items concerned. We will reply with the return address. Then send the items back within 14 days of your request.

Items must be unworn, unwashed and with their tags attached. Return shipping costs are your responsibility.

Refund

We refund you within 14 days of your request, using the same payment method as the one used for the order. We may wait until we have received the items (or proof that they have been sent) before refunding.

Faulty or non-compliant item

You are covered by the 2-year legal guarantee of conformity. Send us a photo of the defect at sakuradept79@gmail.com: we will replace or refund the item, and we cover the return costs.